EE
Estelle E

1 reviews | Active since Mar 2009

23 Feb 2016, 07:13

ATM'S CAN NEVER ACCEPT CASH

This morning i wanted to deposit money. This branch has 4 ATm's of which one was off-line. The remaining 3 could not accept cash although all 3 of them were cash accepting machines. This is not the first of the second time that this is happening. if i go after work, Im not able to deposit money. if i go before work im also not able to deposit money. So when are these machines actually fully functional??? The previous time i went around 16:00 and all the staff were going in and out the bank, but nobody attended to the atm's not being able to accept cash. i think this particular branch is the worst Absa branch in Pretoria!! Don phone me - i dont want an apology. I would like to deposit money when i need to.

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Replies (1)
Absa
Absa's reply23 Feb 2016, 15:30
Official
Hello estellec,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd