GE
Grant E
1 reviews | Active since Mar 2023
28 Jul 2025, 14:42
ATM DISPENSED LESS THAN THE AMOUNT WITHDRAWN.
My mom Sophia Edwards (I.D (***) a Nedbank account holder requested that I withdrew R3700.00. I subsequently found an Absa ATM where I withdrew the said amount and only R1400.00 was dispensed from account number: *** at 12h15 today. I therefore request that the difference of R2300.00 be refunded to my mother's account as a matter of urgency. ATM Nr: 90220 ATM Name: Hyper Meat Store
Best, Grant Edwards ***
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Absa's replyOfficial
28 Jul 2025, 16:55Dear Grant Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareVanessa Crowe
Absa's reply28 Jul 2025, 16:55
Official
Dear Grant Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareVanessa Crowe