LM
Lebohang M
1 reviews | Active since Jul 2015
16 Jul 2015, 06:51
ATM DISASTER
On the 26 June 2015 I went to the sandton city atm to withdraw money. To my surprise,the atm did not dispatch the money,instead it gave me the message that I had to contact my bank.when I went to the bank to report the incident,I was told the withdrawal shows as successful. I opened a case at the branch,and was given a case numer.It is so inconveniencing having to go through that . I'm expected to wait,haven knows for how long until this matter is resolved.this is really disappointing.
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Absa's replyOfficial
16 Jul 2015, 09:54Hello privateowner,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply16 Jul 2015, 09:54
Official
Hello privateowner,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,