ATM Deposit/General Service

I would just like to express my dissatisfaction with ABSA, providing a second rated service at a first rated price. I made an ATM deposit on 2017/10/07, the ATM took the money and gave me an error code. I reported it at the relevant branch and was then informed that it will take 7-14 days to resolve the matter. I believe this to be unaccepted as the money deposited was intended to pay other accounts, and that if the situation were turned around I would be charged interest. If this was my first untasteful experience with ABSA I would have shown bit more patients and understanding. I am truly dissatisfied and will be taking my business/money to another bank, and will also be sure share my my thoughts and experience.