ATM deposite .

Item: Absa
Rating: 1
Author: Hlengiwe N

ABSA the **** : I deposited money into ABSA ATM . the absa machine switched off immediately after I put the money into it . I called absa they told me that I need to get the atm number and I did. I explained to the person I spoke too that im not sure of the amount I deposited as I was depositing the amount a was left with after I made all my purchases . I gave absa the estimated amount but my money can not be forward any more . that simple means I have lost R2700 + from absa atm. being ****** by the atm really .

Helpful (0)

Replies (4)

Absa's replyOfficial

18 May 2018, 09:48

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or account number as well as your complaint reference number logged at the branch.

Regards

Claudette

Best regards,

Absa's reply18 May 2018, 09:48

Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or account number as well as your complaint reference number logged at the branch.

Regards

Claudette

Best regards,

Hlengiwe N's updateReviewer Update

23 May 2018, 07:54

Good day Kindly receive my ID number ********** 966089

Hlengiwe N's update23 May 2018, 07:54

Reviewer Update

Good day Kindly receive my ID number ********** 966089

Hlengiwe N's updateReviewer Update

23 May 2018, 07:56

Good day The Ref number is : **********

Hlengiwe N's update23 May 2018, 07:56

Reviewer Update

Good day The Ref number is : **********

Absa's replyOfficial

24 May 2018, 07:53

Dear Customer

Thank you for your response.

Please can you send me the details via e-mail on claudinele @absa.co.za together with the complaint.

Regards

Claudette

Best regards,

Absa's reply24 May 2018, 07:53

Official

Dear Customer

Thank you for your response.

Please can you send me the details via e-mail on claudinele @absa.co.za together with the complaint.

Regards

Claudette

Best regards,