MR
Millisha R

1 reviews | Active since Aug 2011

06 Sept 2018, 12:17

ATM DEPOSIT FAILURE

Good day

We were trying to deposit money into my daughters ABSA bank account at the ATM The entire amount went into the machine and we got a slip saying that it was unsuccessful. We logged a complaint 1 September 2018 and the money has not been returned to us. It is a lot of money that we needed to use. We have had to make arrangements for our accounts. We need the money back immediately.

Ref/ **********

0
Replies (1)
Absa
Absa's reply06 Sept 2018, 16:14
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Best regards,