ATM crashed, didnt reverse transaction
Yesterday I drew money from an Absa ATM (I am a FNB customer), while the transaction was busy the ATM crashed and restarted, the money went off my account, but I didn't receive any money.
Tried phoning the number on the ATM, but the number didn't work.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
27 Sept 2018, 13:30Dear Client,
Please be advised that I have tried calling you on cell phone number provided. You will need to approach your bank FNB for further assistance in this regard.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply27 Sept 2018, 13:30
Official
Dear Client,
Please be advised that I have tried calling you on cell phone number provided. You will need to approach your bank FNB for further assistance in this regard.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
's updateReviewer Update
27 Sept 2018, 13:40Yup, I contacted FNB rather, ABSA can barely assist their own clients, so I am not surprised ;)
's update27 Sept 2018, 13:40
Reviewer Update
Yup, I contacted FNB rather, ABSA can barely assist their own clients, so I am not surprised ;)
's updateReviewer Update
30 Nov 2018, 08:44This whole incident never got sorted out, I will NEVER draw money from an ABSA atm ever again
's update30 Nov 2018, 08:44
Reviewer Update
This whole incident never got sorted out, I will NEVER draw money from an ABSA atm ever again