SR
Sheena R
1 reviews | Active since Sept 2019
03 Feb 2020, 13:29
Atm cash acceptances in Margate
Absa has known for months that they were closing Margate Branch in February yet they have not upgraded any arms in Margate for cash acceptances... the nearest one is Shelly Beach with absolutely NO SECURITY very bad customer service..... they queued at Shelly Beach were 10 deep at all times. Make an atm hub available in Margate!
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Absa's replyOfficial
03 Feb 2020, 15:49Dear Sheena Van Rooyen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply03 Feb 2020, 15:49
Official
Dear Sheena Van Rooyen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care