ATM Card *****

Hi All,<br> <br> I received an sms from my bank saying that 3k was drawn out of my account of the 25th of June 2015. Coincidentally my pay date as well. Obviously I was nowhere near an ATM at the time and phoned the hotline to have my card stopped. <br> <br> I went into the ABSA branch at the Pick n Pay in Tokai where a gentlemen assisted me. I gave him my story and provided all the necessary info/docs etc.. He then told me that it was a SASWITCH transaction that took place which means that a 3rd party investigation needs to occur and that they( the investigating company) will call me to give me a reference number and keep me updated.<br> <br> Two weeks goes by and no ref and no feedback from anyone. I then called the CARD ***** line and asked whether anything has been logged against my name/card and they said that they do not see anything.<br> <br> I went back to the same branch and went to the same guy( forgot his name- coloured gentlemen with spectacles) , and he actually remembered me from the last visit. He apologised to me and said that he will get me a ref number and that I didn't have to wait and that he will call me with an update. its been another 2 weeks and I am still awaiting feedback! - Lor