1 reviews | Active since Sept 2014
At wits end!
<p>I have been sending e-mails to get a payment history on some of my beneficiaries. I only get an email telling me they received the request and then I do not hear from them again. When I tried to phone them, I get transferred from one department to another with no one being able to help me. Even the complaints department does not help. I am at my wits end with ABSA</p>
Good day Talita
We have received your Complaint however due to the omission of your ID number or account number we could not log your Complaint.
Can you kindly provide us with the full ID number or alternatively your account number?
Awaiting your soonest reply.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,
Good day Talita
We have received your Complaint however due to the omission of your ID number or account number we could not log your Complaint.
Can you kindly provide us with the full ID number or alternatively your account number?
Awaiting your soonest reply.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,
Herewith original email sent
----Original Message-----
From: Talita Holmes <[1]***>
Sent: Mon, 27 Jun 2016 13:05:13 +0200
To: "Digital ([2]***)" <[3]***>
Subject: Payment history [EC:Â 26eb3c77]
To whom it may concern
Kindly send me the payment history of the following:
Paid from account *** Account name: Glentin
investments(pty)
ltd
Beneficiary: metsimaholo and carltonville r&t
I need from March 2013
As you will see I have requested it on 27 June 2016.
I had NO
response as yet except for the e-mail telling me you received my
e-mail.,
Please treat this as URGENT!
Herewith original email sent
----Original Message-----
From: Talita Holmes <[1]***>
Sent: Mon, 27 Jun 2016 13:05:13 +0200
To: "Digital ([2]***)" <[3]***>
Subject: Payment history [EC:Â 26eb3c77]
To whom it may concern
Kindly send me the payment history of the following:
Paid from account *** Account name: Glentin
investments(pty)
ltd
Beneficiary: metsimaholo and carltonville r&t
I need from March 2013
As you will see I have requested it on 27 June 2016.
I had NO
response as yet except for the e-mail telling me you received my
e-mail.,
Please treat this as URGENT!
Dear Talita
We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Talita
We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,