AM
Anthony M

1 reviews | Active since Jun 2015

25 Nov 2015, 08:43

At my wits ends with Absa Debit Cards for online s

I recently wrote to Zapper dot com to complain about the declined transactions when I use my Absa Bank dumb debit card (as opposed to Smart Card) for payment. Here is Zapper's response. Do you ever intend rectifying this matter because your debit cards are becoming a serious invonvenience for online shoppers:<br> ___ <br> Dear Anthony Millar,<br> Thank you for your enquiry.<br> Unfortunately some banks do not allow debit cards to facilitate payments through Zapper and ABSA is one of them. The only banks that allow debit card transactions with Zapper is Nedbank and FNB.<br> <br> We have tried getting debit cards on board with no avail.<br> <br> We sincerely apologize for the inconvenience.<br> <br> Kind Regards

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Replies (1)
Absa
Absa's reply25 Nov 2015, 12:32
Official
Hello AnthonyMi1968,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd