1 reviews | Active since Apr 2023
***** at its worst
On Monday 3rd if July I became aware that I was ****med on my debit and credit card I immediately went to absa to stop cards at that stage only 2 transactions went through with a few pending ***** division stop it and gave me case no's I went to police station with that info and open a ***** case 2days later absa let all the transactions through whuch amount to over 80thousand rand very disgusted in them they personally destroy the cards and issue me with new debit card when I phone ***** dept again to ask why did the money went off I don't really understood what they trying to tell me but end off with this is a ongoing ***** investigation and I must wait in meantime I am sitting with almost no money in my account and they did not even send a sms showing that the money is off I'm disappointed in them and do not trust them anymore in what they saying makes me wonder if all if this is maybe a inside job
Thank you for bringing this matter to our attention your reference number is C-***1. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
We would also like to know the amounts that went off.
Looking forward to your response.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Thank you for bringing this matter to our attention your reference number is C-***1. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
We would also like to know the amounts that went off.
Looking forward to your response.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
