At it again

A simple le request submitted on 5 Septembee still no feedback feom. Absa. I Am just going back and forth.

I have been to the branch to migrate an account. I am in a financial crisis my debit orders get rejected then they accumulate charges. When I was at the branch they confirmed that they are able to do a migration where the rejected debit order will be charged at R40 instead pf close go R200 however they could not do as they needed to call the contact centre to first unlock my overdraft payment arrangement. I spoke to a call centre agent on Monday alraedy where he advised that they will get back to me shortly, until now nothing has been done, we are getting close to payday again without this being fixed

Kindly assit in this regard

Regards.