1 reviews | Active since Sept 2013

22 Aug 2017, 08:50

ASTRONOMICAL CHARGES ON CHEQUE ACCOUNT

I am shocked beyond disbelief!

I was approved on a Gold Bundle Cheque account with fixed charges per month.

But when I got my account I have been charged nearly R400 in transaction charges on a system called Pay as You Transact!!!!!!!!

What ******* is this?

I was told I would pay one amount per month for whatever I do on my cheque account.

What happened to the Gold Value Bundle costing only R98 per month?

Please contact me urgently!!!!!!!

0
Replies (2)
Absa
Absa's reply22 Aug 2017, 13:01
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

's update22 Aug 2017, 16:12
Reviewer Update
Thank you. I have been contacted and promises have been made to pay my money back deducted in error.