LW
Lehlohonolo W

1 reviews | Active since May 2016

08 Oct 2021, 18:13

Assistance

For quite a while I’ve been using some website for locating services and so far so good, until this past Saturday I was looking for a cctv installer and this company got my lead and called me, and because I have used the site several times with no hiccups I had no problem paying upfront as per usual, but then shortly after (four days later) they went quiet, no email responses like before, calls are not going through, I then went to the police station to open a case but as you know our police are sometimes not equipped to handle such, so I am appealing to ABSA to assist in locating these people as they are using an ABSA account (at this point it seems like the only option) and I’m also using a woolies credit card (ABSA), I know it’s not ABSA’s problem but I humbly requesr assistance in this, before other people get ****med as well, hopefully even reverse the transaction….I believe for one to open a bank account legit documents are required therefor this is the only way to positively ID these people and bring them to book,I beg

0
Replies (1)
Absa
Absa's reply11 Oct 2021, 11:07
Official
Dear Lehlohonolo Nomadolo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.  The reference number to your complaint is C-***4. Kind regards,Rezona Louw Group Customer Care