ASS Bank

Should actually be called ASS bank. Information on the website regarding bank accounts is just a selling point that does not exist. When you go in branch totally different terms and conditions. Then the online service for opening account does not work. People call you and request documents after 3 days of having sent the documents you are told that oh sorry we are closing the application because you have not sent the documents. Consultants do not understand what they are selling and misguide clients. The poorest service is at the Ferndale branch where consultants live in their own deluded world. App**** for a MegaU bank account online, sent in documents, sent a message after 3 days stating that the application is closed because they did not receive documents. Went into the Ferndale branch on the 07th Aug with documents told that it's better if the child is 18 so should come back after they turn 18 so they can get a Student Silver account. Went to the branch today 10/08/23 now told the applicant needs an ID for the bank account to be open. The website of Absa is misleading as **** and your consult Lavine Denise Williams is confused as ****.