CC
Chris C
1 reviews | Active since Apr 2021
15 Jan 2022, 09:56
Asbda
Very disappointed..i trying to apply for increase in my overdraft trying to phone in will not help because forever you are waiting..same if they phone you back nothing ...inside the bank in carltonville the friend and family visited the people for half hour before someone new can go in..and to be honest what do I pay R1600 banking fees for this ****?Rather go to nedbank were you can do everything online
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Replies (1)
Absa's replyOfficial
17 Jan 2022, 10:50Dear MR CM CREMER
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***1 and feedback will be provided by 21 January 2022.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***1 and feedback will be provided by 21 January 2022.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
Absa's reply17 Jan 2022, 10:50
Official
Dear MR CM CREMER
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***1 and feedback will be provided by 21 January 2022.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***1 and feedback will be provided by 21 January 2022.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,