Asba WORST BANK EVER

This is my second bad review for ABSA and probably not the last. I have lodged my complaint on hellopeter on 25 August 2025. They took 3 weeks to admit it was there mistake. They gave me one day to do the cancelation papers but I asked them for the recordings that I still did not receive. They deducted the premiums of my account after I noted that I am not interested in their product anymore. The service is terrible and horrific. I am still awaiting a call from them after I have sent an email yesterday, still no response. I have been a client for +/- 16 years.... trust me I am considering to move as quick as possible. I am disappointed in ABSA.