JR
Jonathan R

1 reviews | Active since Jun 2019

08 Jun 2019, 07:59

Asba *******.

Absa cheque charges and internet fees are through the roof I have to pay 3550 in charges. It ludacris. Then somehow a online R500 immediate payment goes which I did not do so do not believe it's a safe bank at all. They have done nothing about it. I see there is more attempts for online transactions. I have to now go to another bank today and open an account. Dont use absa they *******. They also lie about what they offer you when you join.

0
Replies (2)
Absa
Absa's reply10 Jun 2019, 12:50
Official
 Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd 

Best regards,

Absa
Absa's reply10 Jun 2019, 12:59
Official
Hi  Jonathan Rogers ,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***7 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide

Best regards,