CT
Claudia T

1 reviews | Active since May 2018

09 May 2018, 15:05

ASBA- NEED I SAY MORE ***** NOT INVESTIGATED

I HAVE NOW LOGGED A COMPLAINT WITH THE CEO OF ABSA - MARIA RAMOS. LETS SEE IF SOMETHING WILL BE DONE NOW WITH REAGRDS TO MY INTERNET ***** CASE THAT WAS LOGGED ON THE 25th APRIL 2018. I AM ABSOLUTELY SHOCKED WITH THIS KIND OF SERVICE. I DOUBT THAT ANYTHING WILL EVEN HAPPEN NOW. I AM SICK TO DEATH OF ALL THE LIES THAT I HAVE BEEN TOLD. RESILLWE MUHAUDZI ********** 814 HAS JUST CONFIRMED THAT MY COMPLAINT HAS NOT EVEN BEEN LOGGED. THIS OTHER LADY ELLEN MALEBYE ********** 920 HAS STILL NOT CALLED ME BACK. HOW CAN YOU TRUST YOUR WORKERS THAT HANDLE CUSTOMERS LIKE THIS. WHAT WAS THE PURPOSE OF ME LOGGING THIS CASE IN THE FIRST PLACE IF NOTHING GETS DONE. I AT THE BANK THE WHOLE DAY AND WENT TO 3 POLICE STATIONS FOR SOMEONE TO INVESTIGATE. THIS IS A TOTAL DIGRACE TO YOUR ORGANIZATION!!!

0
Replies (2)
Absa
Absa's reply10 May 2018, 15:24
Official

Dear Claudia Thring

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange

Absa
Absa's reply10 May 2018, 15:24
Official

Dear Claudia Thring

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange