CH
Caroline H
1 reviews | Active since Mar 2011
17 Aug 2020, 16:50
arrogant untrained agents !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I phone absa for help . I phone ***. at 4.25pm today. I chose option 1 for internet bank service. the option 2 to for a agent.
then your untrained agent pick up. !!!!!!!!!!!!!!!! his arrogance knows no limits... absa untrained workers must remember we pay their salaries!!!!! !!!!!!!!!!!!!!!
and how spiteful was he when I insist on a other agent he just left me on hold for more than 15min !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thanks for NO S####T SERVICE !!!!!!!!!!!!!!!!!
do training on your lazy workers how to treat those who pay them !!!!!!!!!!!!!!!!!!!!!!
this is a disgrace !!!!!!!!!!!!!!!!!!!!
Its clear there is no management in absa !!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
18 Aug 2020, 12:06Dear caroline Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Best regards,
Absa's reply18 Aug 2020, 12:06
Official
Dear caroline Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Best regards,
