1 reviews | Active since Jan 2012
Arrogant complicated and shady business
<p>On February 03 2017 I posted a review with respect to ABSA giving me concealed information with respect to opening a Prosperity account, bumping up my OD facility fees by 273%, admin fees by 25% and not informing me that that i would lose my credit card ebate R25 by moving from Gold to a osperity account - they should call this a poverty account because it will make you poor.</p> <p>I received a standard ABSA cyclostyled email from Michelle Khan (pricing consultant) with a further feast of complicated banking do, dont and ifs and buts and refer to page ... and you will get a R500 rebate if you do this and dont do that ). BUT no mention of my initial complaint re the bumped up costs and the complicated banking that only a Professor could possibly understand and work out. And did I know i could of obtained the updated pricing info thru www.Absa(comlete maze of internet waffle and out of understanding and reach to most South fricans , ATM slips, TM screens and Queue TV what ever that is. They just dont get it - they are out of touch with their clients - concealed - vague - complicated banking with a added touch of complete classic arrogance in email from Daphne le Grange (level 3 adjudicator) - " ....trust all is in order" yer right!! roll on Capitec .....understandable banking!!</p> <p> </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
