Arrogance of Leadership and staff the order of the day!!

<p>I have raised my issues with ABSA numerous times, even escalated my matter to Seniour Leadership. Their attitude reeks of arrogance, and egotism. To them you're a number, if you owe them, then you're not worth any attention. I spoke with Mark, the head of customer operations, he failed to investigate the matter and engage from a position of strength, the conversation was done even before it started as he already had an end in mind even before we started talking. I have given up on getting any Executive member that appreciates customer service to contact me. They don't care about their customers, but rands and cents. The following exeuctive team was copied on the email advising them of the poor engagement session with Mark. ********** ********** ********** ********** ********** <p>None responded, it's been a full 3 weeks since I raised my issues with them, and the matter is still outstanding, no one is responding. ABSA is arrogant!!!!</p>