MG
Martin G

1 reviews | Active since Aug 2011

30 Jan 2019, 08:48

Arrogance

I Recieved an E-Mail from ABSA re my insurance I supposedly should have on my Vehicle I financed with the. I do not have a problem with the query they made , if my finance is still up to date , but the threat if I do not respond within 14 days , THEY (ABSA ) WILL INCREASE MY FINANCE BY R1900.00. What a cheek , surely they also have means of estabalishing valididty of finance , other than theratning peolpe. WHAT A POOR , ARROGANT WAY OF DOING BUSSNES.

0
Replies (2)
Absa
Absa's reply30 Jan 2019, 11:51
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange

Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply30 Jan 2019, 11:54
Official
Hi Martin
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,