AS
Anri S
1 reviews | Active since Apr 2012
28 Sept 2022, 09:40
Arrangements ignored
I made arrangements with you to pay the amounts cash on my credit card and still you tried to debit my account. Now I am charged with R150 penalty. Please sort out the penalty because it was not my error.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
28 Sept 2022, 10:23Dear Anri Smit Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply28 Sept 2022, 10:23
Official
Dear Anri Smit Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Best regards,
AS
Anri S's updateReviewer Update
13 Oct 2022, 12:02Thank you for rectifying my account
AS
Anri S's update13 Oct 2022, 12:02
Reviewer Update
Thank you for rectifying my account
Absa's replyOfficial
13 Oct 2022, 14:04Dear Anri Smit Thank you for your posting.
We are happy to hear that the matter as been resolved.
Kind regards,Group Customer CareRezona Louw
We are happy to hear that the matter as been resolved.
Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply13 Oct 2022, 14:04
Official
Dear Anri Smit Thank you for your posting.
We are happy to hear that the matter as been resolved.
Kind regards,Group Customer CareRezona Louw
We are happy to hear that the matter as been resolved.
Kind regards,Group Customer CareRezona Louw
Best regards,