Arrangements

<p>I'd prior made arrangements with regards to my Personal Loan.. Since last week I've been trying to get in contact with your Call Centre but without any luck. I tried calling myself but I've exhausted more than enough airtime just being on hold trying to get through. I've even exhausted the option that's available for clients to respond with the number '1' so that they can be called back but that failed as well because of network or technical glitches I'm assuming. I sent an email even...Last spoke to one of your consultants on 27/07 explaoning to her that I'd changed both the employer (salary date) and the banking details. We performed a security check to verify my details but I never received the email with the banking details I'd requested for me to make a transfer..</p> <p> </p> <p>I've received the following correspondence '<span style="color: #000000; font-family: sans-serif; font-size: 13.696px;">Your ABSA Personal loan offer to Restructure has been cancelled due to no payments received tel:***'..</span></p> <p><span style="color: #000000; font-family: sans-serif; font-size: 13.696px;">I've tried to commit to the arrangement but I haven't received the necessary assistance from the company's side. And I don't want this affecting my bureau profile.</span></p>