ARRANGE AND THERE'S NOTHING IN PLACE

I received a letter Jan 2015 - our company must send in documents to Fica. I send all documents as asked to ABSA. Reports shows it was read by ABSA. Feb 2015 again I received notification that ABSA still did not received the documents. Again all documents was send on 16th of Feb 2015. On the 25th Febr 2015 I followed up with ABSA on ***and I spoke to Yvonne Mavundhla at 09h08 and she assure me that all documents were received and according to ABSA's system all is in place. May 2015 ABSA closes my account WITHOUT ANY NOTIFICATION - I cannot do any payments to my suppliers - I phoned - ABSA, they said - but you did not Fica! I contact ABSA, they open the account and then I wrote a letter - then a Mr Marais (ABSA) phoned me - I must go to Cipro and get info there and gave his email address to contact him directly. I explain I will be in Pretoria begin of Jul 2015 -will do that immediately then. End of June 2015 my account closed by ABSA. I've got a arrangement in place and now ABSA refused to open the account - Why all the effort to get a arrangement in place? Definately going to Cipro and then close ALL our business accounts with ABSA and move to another bank.