WS
W. Skosan
1 reviews | Active since Dec 2009
27 Jul 2020, 14:59
Approved or not
Hi Absa,
After numerous calls, still not sure if ref EAF-TW8-HL3-046 is approved or not? Yet you took an initiation fee off my account. Nobody called me to advise what the story is.
Please credit my account with the initiation fee taken asap.
Acc ***
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Absa's replyOfficial
27 Jul 2020, 17:35 Dear Whitney Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-**********. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Car
Absa's reply27 Jul 2020, 17:35
Official
Dear Whitney Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-**********. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Car