ME
Maria E
1 reviews | Active since Aug 2018
02 Jun 2019, 17:32
Approved, no wait, we ****
Guess because I am not a Absa customer....App**** for a loan online on 28 May 2019. Submitted documents to ********** on 28 May 2019 @ 11:09 and 29 May 2019 @ 08:04. Phoned call centre and was advised to send to ********** on 30 May 2019 @ 14:05. Phoned call centre back and then all of a sudden my details incorrect and fail security check. *** Absa. Received SMS on 30 May that loan paid into my account and another on SMS on 01 June that loan was cancelled because I did not submit documents. ***. No ways I'm doing business with you EVER!
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Replies (3)0
Replies (3)
Absa's replyOfficial
03 Jun 2019, 09:55Hi Maria,
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is C-***2. We will be in contact within the next 2business days. Thanks.
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is C-***2. We will be in contact within the next 2business days. Thanks.
Best regards,
Absa's reply03 Jun 2019, 09:55
Official
Hi Maria,
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is C-***2. We will be in contact within the next 2business days. Thanks.
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is C-***2. We will be in contact within the next 2business days. Thanks.
Best regards,
ME
Maria E's updateReviewer Update
18 Jun 2019, 13:54Verona Naidoo from Premium Desk for her awesome service and resolving my issue.
ME
Maria E's update18 Jun 2019, 13:54
Reviewer Update
Verona Naidoo from Premium Desk for her awesome service and resolving my issue.
Absa's replyOfficial
19 Jun 2019, 13:42Hi Maria,
It is indeed pleasing to receive complementary remarks for staff that rendered superior service. Thank you so much for the time you took to share this feedback with us. We have communicated your appreciation to Rverona and Management. Thank you once again.
It is indeed pleasing to receive complementary remarks for staff that rendered superior service. Thank you so much for the time you took to share this feedback with us. We have communicated your appreciation to Rverona and Management. Thank you once again.
Best regards,
Absa's reply19 Jun 2019, 13:42
Official
Hi Maria,
It is indeed pleasing to receive complementary remarks for staff that rendered superior service. Thank you so much for the time you took to share this feedback with us. We have communicated your appreciation to Rverona and Management. Thank you once again.
It is indeed pleasing to receive complementary remarks for staff that rendered superior service. Thank you so much for the time you took to share this feedback with us. We have communicated your appreciation to Rverona and Management. Thank you once again.
Best regards,