Appreciation to Basani Hlungwane of ABSA

I recently wrote a review with regard to the poor service which we received from ABSA. Our complaint was referred and handled by Basani Hlungwane, a specialist case manager. I have to declare that she assisted us professionally and updated us on the status of complaint until the paid up letter was received. Its unfortunate for people to have to take to social media in order to get assistance, however thumps up Basani you have been a great help.