1 reviews | Active since Aug 2014
App**** almost 3 weeks ago and no response
<p>I app**** for an Avious credit card which is through Absa as there are some great benefits when you use it for fuel. However, the advertising is much better than the service it seems. I app**** 3 weeks ago and everything got approved immediately and I was requested to select the card I want and aggree to the limit which I did. I was then requested to email all my supporting documents which I did as well. I then followed up a week later as I heard nothing and was told they are waiting for my documents ad I resent my documents to the email address. I then called the next day and was told again that my documents were not received and the consultant told me that i ahould email it to her email address. I then sent it to her email address and requested that she confirm thatsl it was received which was not done and as yet have not received any feedback.</p> <p> </p> <p>If this is any indication of your aervicr yhen I might have to cancel my application.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
