NS
Nokuthula S
1 reviews | Active since Jul 2011
01 Nov 2023, 20:33
Application Status
Good day
I app**** for an Absa credit card 2 weeks ago and i was called on the 24.10.2023 and i was advised that i was going to be contacted.I called in to query my application and received no assistance .
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Replies (5)NS
Nokuthula S's updateReviewer Update
09 Nov 2023, 09:22ABSA IS PATHETIC
NS
Nokuthula S's update09 Nov 2023, 09:22
Reviewer Update
ABSA IS PATHETIC
Absa's replyOfficial
09 Nov 2023, 10:08Dear Thuli
The debit card has been delivered to the branch, we are now waiting for the Credit card.
Apologies for the inconvenience caused.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
The debit card has been delivered to the branch, we are now waiting for the Credit card.
Apologies for the inconvenience caused.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Absa's reply09 Nov 2023, 10:08
Official
Dear Thuli
The debit card has been delivered to the branch, we are now waiting for the Credit card.
Apologies for the inconvenience caused.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
The debit card has been delivered to the branch, we are now waiting for the Credit card.
Apologies for the inconvenience caused.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
NS
Nokuthula S's updateReviewer Update
09 Nov 2023, 10:24Good Nthabiseng ,
i am sorry that i am putting you in this position.
So today my ABSA card was going to be delivered at my workplace and when the courier guy arrived , i had my id Shabangu (the one i used to apply for the card) and my temporary id as i am now a Mrs Zala. The guy requested a marriage certificate and then when i went to the reception to give him. He advised that he is not allowed to use a temp id and i cannot use the id i used to apply for my card. What exactly is the problem?. I am now married and my surname has changed and i only app**** for temporary id as i am waiting for my ID. According to ABSA my temp ID is INVALID.
i am sorry that i am putting you in this position.
So today my ABSA card was going to be delivered at my workplace and when the courier guy arrived , i had my id Shabangu (the one i used to apply for the card) and my temporary id as i am now a Mrs Zala. The guy requested a marriage certificate and then when i went to the reception to give him. He advised that he is not allowed to use a temp id and i cannot use the id i used to apply for my card. What exactly is the problem?. I am now married and my surname has changed and i only app**** for temporary id as i am waiting for my ID. According to ABSA my temp ID is INVALID.
NS
Nokuthula S's update09 Nov 2023, 10:24
Reviewer Update
Good Nthabiseng ,
i am sorry that i am putting you in this position.
So today my ABSA card was going to be delivered at my workplace and when the courier guy arrived , i had my id Shabangu (the one i used to apply for the card) and my temporary id as i am now a Mrs Zala. The guy requested a marriage certificate and then when i went to the reception to give him. He advised that he is not allowed to use a temp id and i cannot use the id i used to apply for my card. What exactly is the problem?. I am now married and my surname has changed and i only app**** for temporary id as i am waiting for my ID. According to ABSA my temp ID is INVALID.
i am sorry that i am putting you in this position.
So today my ABSA card was going to be delivered at my workplace and when the courier guy arrived , i had my id Shabangu (the one i used to apply for the card) and my temporary id as i am now a Mrs Zala. The guy requested a marriage certificate and then when i went to the reception to give him. He advised that he is not allowed to use a temp id and i cannot use the id i used to apply for my card. What exactly is the problem?. I am now married and my surname has changed and i only app**** for temporary id as i am waiting for my ID. According to ABSA my temp ID is INVALID.
NS
Nokuthula S's updateReviewer Update
09 Nov 2023, 10:41The only department that seems to be effective and responsive is Hellopeter . I am thinking of just cancelling the ABSA cards as there is no service at ABSA and i will ruin my banking experience. Your colleague from Durban ABSA West street had advised that i should get an ABSA cheque card as it had benefits ,i have been banking with Capitec from 2010 and i have savings account only. This has been the worst experience from a bank .
NS
Nokuthula S's update09 Nov 2023, 10:41
Reviewer Update
The only department that seems to be effective and responsive is Hellopeter . I am thinking of just cancelling the ABSA cards as there is no service at ABSA and i will ruin my banking experience. Your colleague from Durban ABSA West street had advised that i should get an ABSA cheque card as it had benefits ,i have been banking with Capitec from 2010 and i have savings account only. This has been the worst experience from a bank .
Absa's replyOfficial
09 Nov 2023, 16:49We are still busy with your matter
Absa's reply09 Nov 2023, 16:49
Official
We are still busy with your matter