APPLICATION FOR A BUSINESS BANK ACCOUNT IS A NIGHTMARE!!!!!!!

I opened a business bank account online on 16Sep and got an SMS confirmation of my application. On the 20th I received a mail from *MLULEKI* that they tried calling me with regards to my application, asking when he can call me again, to which I confirmed 5pm same day or 9am the next morning. He never called me back. I emailed again on the 25th saying I’m still waiting for the call. I received a mail on the 26th confirming that my mail was forwarded to Mluleki who’s processing my application and he would call me the same morning, if not I’d have to call their customer care and ask to speak to him. He never called me. I called on Friday the 27th and spoke to *MICHELLE* 3 times, asking to speak to Mluleki. He finally called me on Friday afternoon and we did the application. I made it very clear to him that this application is urgent and overdue, as I need to use the account immediately. He promised to have someone call me on Monday to finalise the application, this obviously never took place. On Tuesday 01 October around 3pm I called them again, spoke to *LEBO* who asked me if I had signed the resolution documents? Obviously not. She told me *DIMAKATSO* was assigned to my query and she'd call me within a hour. She never did, instead she mailed me a form to sign and send it back to her. We signed and mailed it back last night. I just called again and spoke to *ADOLF* who couldn't assist me because my application is assigned to Dimakatso who can't take my call because she's in a long meeting. Mluleki also can't come assist me as he's always busy on another call, like what's new? I was on a call with Adolf for 30 minutes when the call got cut after I asked him to give me their managers contact details. This application is overdue, i can't continue with my business setup because everything i want to do requires a business account number. Why must I struggle like this? What is wrong with Customer services at ABSA?