LS
Lee-Ann Schutters
1 reviews | Active since Sept 2013
08 Mar 2016, 14:27
Application expire
I app**** for a credit card in January. It was approved and documents was sent and it was confirmed by Virgin money that my application has been approved. I called during Jan and Feb to ask abount my application and they told me that the card is in its printing stage. i phoned today to ask why i have not received the card yet.They said the application expired! What nonsense!!! i did nothing wrong on my side
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
08 Mar 2016, 15:18Hello Ana_LuciaS,
We have noted your concerns, thank you for bringing this matter to our attention.
Please provide us the opportunity to investigate.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
We have noted your concerns, thank you for bringing this matter to our attention.
Please provide us the opportunity to investigate.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Best regards,
Absa's reply08 Mar 2016, 15:18
Official
Hello Ana_LuciaS,
We have noted your concerns, thank you for bringing this matter to our attention.
Please provide us the opportunity to investigate.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
We have noted your concerns, thank you for bringing this matter to our attention.
Please provide us the opportunity to investigate.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Best regards,