1 reviews | Active since Oct 2012
Apparently cheque cards no longer exist with Absa
Firstly, I need a cheque card to do PayPal and international transactions. I went to my branch, requested to replace my debit card with a cheque card. Few days later I go collect it, and receive a DEBIT card AGAIN but just personalised.<br> That's not what I wanted.<br> Reception calls head office, head office spins a story that cheque cards don't work for international payments anymore.<br> I then phone customer service myself, they have no idea about cheque cards not working, they checked my card, and said its a debit cheque card.<br> That is not what I asked for. I am paying for a cheque account, and I want a cheque card. Let me decide for myself whether it works online payments or not.<br> I'm highly irritated that wrong item sent, nobody knows what's going on.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
