MS
MJ S

1 reviews | Active since Oct 2012

05 Jul 2015, 16:45

Apparently cheque cards no longer exist with Absa

Firstly, I need a cheque card to do PayPal and international transactions. I went to my branch, requested to replace my debit card with a cheque card. Few days later I go collect it, and receive a DEBIT card AGAIN but just personalised.<br> That's not what I wanted.<br> Reception calls head office, head office spins a story that cheque cards don't work for international payments anymore.<br> I then phone customer service myself, they have no idea about cheque cards not working, they checked my card, and said its a debit cheque card.<br> That is not what I asked for. I am paying for a cheque account, and I want a cheque card. Let me decide for myself whether it works online payments or not.<br> I'm highly irritated that wrong item sent, nobody knows what's going on.

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Replies (1)
Absa
Absa's reply06 Jul 2015, 15:39
Official
Hello karma1985,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd