APPALLING SMALL BUSINESS SERVICE SUPPORT AT ABSA

<p>I have a small business and have had my account with ABSA for 6 years now with a good credit rating. I have recently gone through a rough patch and have had to lean on the banks ability to support me through 4 tough months until i get paid by a client. This has been the most traumatic experience since they have been completely disinterested in offering any support what so ever. Meanwhile the 4 months are up and i've settled my credit, cheque and over draft facility in one go, and am now back on track. As a result of the most poor communication from them, no client management whatsoever, general unavailability, unproductive relationships with 'relationship managers' and the highest form of mediocraty i would recommend that no one with a small business use this bank as they provide zero client care or service that will support you. Any recourse, none - there are only 2 people to talk to and they are either unavailable or dont have the power to make decisions. Good luck wasting your precious time following up on them, day in and day out.</p>