MR
Michelle R
1 reviews | Active since Apr 2022
21 Jun 2022, 08:52
Appalling service once again!
Once again I am absolutely DISGUSTED with ABSA's service! I can not believe this! My wallet got ****** yesterday, before I knew it had been ****** the person tried to withdraw money from my account. ABSA notifies me but is unable to tell me where they had attempted to withdraw this money because the transaction was unsuccessful. So you are telling me they needed to ***** my money before they are able to tell me where they stole my money?????
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Absa's replyOfficial
21 Jun 2022, 13:26Dear Michelle Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Vanessa CroweGroup Customer Care
Absa's reply21 Jun 2022, 13:26
Official
Dear Michelle Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Vanessa CroweGroup Customer Care