Appalling service from absa life during mourning period!

If It was possible to rate absa at zero that is exactly what I would have done! Consistent pathetic service in all my 10 years of banking with them, they are inconsiderate and do not care about their clients at all! For me the last straw was with my funeral claim for my mom and for the last two weeks I have been sent from pillar to post for ONE thing. All in the name of an audit that was not explained to me, the agent told me that the claim will pay in 48hours, it has been more than 14 days! I am livid! I can not stand the sight of their logo, I am supposed to be mourning but I am going up and down with this claim. Makes me sick!