appalling service from ABSA Fourways

I opened my account at ABSA on the 13th Jan, first when walking into the branch in Fourways there was no one to greet and direct me as a customer. I then waited 35 minutes to be assisted by a gentleman called Ntlantla. I opened my own account and also various accounts for my children. Ntlantla said I would with 7 days get a notification that my cards had been delivered at the branch and that eh would also email me the account details for my children`s accounts. That hasn`t happened yet daily I keep getting calls that I need to deposit money to activate the accounts but how do I do that when I don`t have any account details. So far the service at ABSA has been appalling to say the least....at this rate I am thinking of moving to another bank with far better customer service