Appalling Service!

Your Specialist Case Manager, Rozona Louw has not proposed a single solution to my problem since this was raised.

I am writing yet another Hello Peter complaint, and will continue to do so until this matter is resolved.

On Monday Rezona promised that a senior manager will call me on Tuesday. Yet, I am still waiting to receive a call from a senior manager or herself for that matter.

Again, your service is appalling to say the least.