II
Ibrahim I
1 reviews | Active since Jan 2019
09 Dec 2019, 15:01
Appalling Service
Absolutely disgusting customer care from Ronnie, the branch manger@ Absa Chatsworth Centre. In my opinion he needs to go for additional management training.
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Replies (1)
Absa's replyOfficial
10 Dec 2019, 10:00Dear Ibrahim
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply10 Dec 2019, 10:00
Official
Dear Ibrahim
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management