Appalling Service at the Sandton City Branch!!!

The service at Absa Branch in Sandton City is appalling to say the least. We went to open a Club investment account on the 24th of January we arrived there at 11am and left the Branch a 3 and did not get help, we could not finalise the account because of a system issue and were told that the technicians left at 1. We went back on the 7 of February at the door we were told that they are not helping Club investments account on that day, We had to explain that we were here 2 weeks back and were not assisted so the said the would make an exception we spent another 4 hours and were the last people to be assisted every person that came after us was assisted before us. We finally opened the account. The account is not active and we cannot deposit any money into the account.😡😡