Appalling service and lack of communication

<p>I called into the Absa credit card call centre yesterday to decrease my credit limit, while still having enough credit in the account to be able to get through the end of the month. </p> <p> </p> <p>Everything went fine, until I tried to pay for something at a restaurant, but the card would not go through even though I was sure there was funds available. </p> <p> </p> <p>I called the call centre again today to enquire why I still can't pay for anything and they informed me ( after I had to call them, no heads up or anything ) that there was a mistake on their side as the call centre guy put through the wrong amount to be decreased - leaving me with no money and probably a bad credit score because of someone elses mistake.</p> <p> </p> <p>They also can't help me today because everyone is on holiday. So now I am stuck, not being able to pay for anything, go anywhere ( transport cost money) stranded and can't go on my holiday because absa messed up my account. </p> <p> </p> <p>When I asked them how they can help all he could say is I apologise for the inconvenience, but thats not going to get me to the west coast.</p> <p> </p> <p>I am disgusted by the bad treatment and lack of action from absa's side to help, after they made a mistake, leaving me without any funds. I will in future not be recommending this bank to anyone.</p>