Appalling Service Absa Trust Durban

Applauling service from Absa Trust Durban, when it comes to communication they the worst. I have been sending numerous emails,left telephone messages however not even one person responds. On following up on documents sent to the Masters, they don't even bother. I thus did my my own follow up at the Masters office, where I learnt that the query form was returned to Absa Trust in November 2021.I have made Absa Trust aware of my update from the Masters, now they are dodging bullets, with no one responding to my emails.

This Estate has been dragging since 2016, but we are not reaching finalization due to such negligence .