SN
Sive N

1 reviews | Active since Jul 2014

02 Jun 2025, 14:30

Appalling service

Absolutely appalling experience at Absa Bank! I had to wait for 2 hours just to make a deposit, and to make matters worse, there was only one person handling transactions. The queue management was non-existent, and the lack of staff was staggering. I'm just glad I don't bank with them and won't have to endure this kind of service regularly. If you value your time, stay far, far away from this branch.

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Replies (1)
Absa
Absa's reply02 Jun 2025, 18:15
Official
Dear Sive Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***4 Kind regards,Group Customer CareVanessa Crowe