lM
lezette M

1 reviews | Active since Jan 2014

26 Oct 2015, 21:55

Appalling customer service

The other day I went into the bank to go get change. I was let into the room where one usually gets change. I was not greeted - actually blatantly ignored. I stood there for 10 minutes without even a \hello"or \""I'll be with u shortly\"". He carried on counting money. I stood there feeling like an idiot. When he eventually got round to helping me"

0
Replies (1)
Absa
Absa's reply27 Oct 2015, 12:09
Official
Hello liz919,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,