Appalling Business Banking Service

ABSA had issued the renewal credit card for our business; however, they issued the card with the incorrect personal details printed on the card. We cannot get hold of a business banker at any nearby branch (FOR OVER THREE WEEKS NOW), and the ABSA Credit Card Call Centre is unable to help and advised that we need to resolve this matter with a business banker at the branch itself. We do not have an operational Company Credit Card, thereby affecting business transactions. It appears that a change in our Banking Institution is required, where better services are rendered.