1 reviews | Active since Dec 2015
Appalled of Absa Private Bank account *****, yet no feedback 2 weeks later!!!
Two weeks ago i reported a ********** transaction on my Absa Private Bank Credit Card of which was done in London, Britain, for almost 10 transactions. Surprisingly, i have never been to or in London.
One more thing transactions on my account normally requests online on app verification, this time around this did not happen. How are these ********* able to by-pass that system?
Ever since i reported, they have not given me any feedback as to what is going on and worst part still money which was taken from the account has not even been reversed. Who will be held liable and will i get my money back? Why is Absa not tightening the security measures on their banking facilities if its so easy for ********* to just go into people's accounts and doing as they please, worse off Private Banking Clients at that???
I dont wanna hear of any investigation, i want my money and for this to be resolved by close of business today!!! No stories heard otherwise I rather be referred to the CEO of Absa.
This is not good at all and i certainly am not happy at all too with your services. Can someone call me urgently to provide feedback to what is going on so i know what to do???
Seems a week later and I'm still awaiting a call. This is *********** or negligence especially for private banking clients. Yet when they need clients they know how to hound us with calls but when **** happens no one wants to take accountability, instead they pass the buck thinking one will give up. I won't give up until I get my money back and this must be resolved by close of business today!!! I'm not hearing no stories
Seems a week later and I'm still awaiting a call. This is *********** or negligence especially for private banking clients. Yet when they need clients they know how to hound us with calls but when **** happens no one wants to take accountability, instead they pass the buck thinking one will give up. I won't give up until I get my money back and this must be resolved by close of business today!!! I'm not hearing no stories
Please refer to the banks formal response dated 28 November 2019 to your personal email address.
Kind regards,
Please refer to the banks formal response dated 28 November 2019 to your personal email address.
Kind regards,