JT
Jerry T
1 reviews | Active since Dec 2015
26 Jul 2021, 13:22
Appalled by the constant calls as if I don't pay!!!
Absa Bank loan department harassing me
Am so sick and tired of absa Bank the loan department, they will call me every month end six to seven times just ask me when am I paying or what is my debit amount...
But ever since I had taken the loan I have never jumped a single month without paying and this is irritating me...
Can someone in charge look into my accounts and tell me if calling me just to ask me what's the amount of my debit order is and when is the date as if they having issues of payments...
Am really sick about their attitude!!
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Replies (1)Absa's replyOfficial
26 Jul 2021, 18:18 Dear Jerry Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply26 Jul 2021, 18:18
Official
Dear Jerry Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
