LT
Lerato T
1 reviews | Active since Nov 2022
21 Jun 2023, 10:52
Appalin Service
i Have been with ABSA for the past 10 years ,they have financed 3 of my vehicles. earlier this year i received a message saying that i qualify for a cashback rebate if i refinance with ABSA ,i should receive this money in 45 working days .My vehicle was refinanced in March,to date i have not received anything and no one knows how to resolve this issue's. ABSA Vehicle Finance is selling a lie and their service is appalling!!!!
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Absa's replyOfficial
21 Jun 2023, 11:04Dear Lerato Thobejane, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1 Regards,Godfrey NdouAbsa Bank Group Customer Care
Best regards,
Absa's reply21 Jun 2023, 11:04
Official
Dear Lerato Thobejane, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1 Regards,Godfrey NdouAbsa Bank Group Customer Care
Best regards,